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Although it is not required, the State of California strongly recommends attendees wear masks and follow CDPH Guidance for Face Coverings, and that attendees be fully vaccinated or obtain a negative COVID-19 test prior to attending an Indoor Mega Event.

For questions regarding disabled or accessible seating, please email the Pechanga Arena San Diego Box Office using this form, leave a detailed voicemail message at 619-224-4171 x322 or visit the Box Office at 3500 Sports Arena Blvd. on Fridays from 11:00 a.m. – 5:30 p.m.

No refunds or exchanges.

All tickets purchased online or at the Pechanga Arena San Diego Box Office will be delivered via AXS mobile delivery. No printed paper tickets will be distributed at the Box Office.

Pechanga Arena San Diego only accepts and scans tickets from a mobile device via the AXS mobile app. Screenshots or a printed copy of a mobile QR code will not be accepted. For more information, please visit the AXS Mobile ID section of our website.

Pechanga Arena San Diego cannot confirm the validity of third-party tickets. The official ticketing platform of Pechanga Arena San Diego is AXS.com. We suggest guests verify their method of delivery prior to arrival. Flash Mobile Delivery QR codes will be accessible through the AXS Mobile App using the same email address used to purchase the tickets. If purchased through AXS, Flash Mobile tickets may also be accessible with the credit card or valid ID associated with the guest’s account. Guests with questions regarding their tickets should contact their original point of purchase.

All persons and bags are subject to search. Clear tote bags (including handbags/purses) that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12” will be admitted inside after inspection. One-gallon clear plastic freezer or storage bags are also permitted. Small clutch bags or wallets that do not exceed 4.5” x 6.5 “, with or without a handle or strap, may be carried into the venue along with one of the clear bag options (clear tote or storage bag). Oversized bags (i.e. backpacks, suitcases, beach bags, laptop bags, etc.) are prohibited. Pechanga Arena San Diego does not provide a general area to check bags, coats or any other personal belongings. For a list of other prohibited items, click here.