Box Office Hours:
Due to the State of California’s directive to shelter in place, the Box Office is closed.
Hours on Event Days
The Box Office will stay open until approximately thirty minutes after the scheduled event starting time for sales of that event only.
*If there is an event on Saturday or Sunday, the Box Office will open at 1pm for that evenings event only and close ½ hour after start of event.
You can purchase tickets online at AXS.com (convenience charges and service fees may apply) or come visit us at the Pechanga Arena San Diego Box Office (see below for more information).
Box Office Purchases
There are no refunds or exchanges once tickets have been purchased.
Tickets may be purchased directly at the Pechanga Arena San Diego Box Office located at 3500 Sports Arena Blvd, San Diego, CA 92110. Acceptable forms of payment include CASH, AMERICAN EXPRESS, MASTERCARD, and VISA. When purchasing tickets with a credit card, you must show a valid photo identification to complete the transaction.
AXS Mobile ID
Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). No paper tickets required.
Delivery can be delayed for some events, and you’ll see more info on the event page if there is a delay.
Click here for more information about AXS Mobile ID.
Accessible Seating Information
Monday – Friday: 11:00 am to 5:30 pm
Saturday & Sunday: Closed*
*If there is an event at at Pechanga Arena San Diego on Saturday or Sunday, the Box Office will open at 1pm for that evenings event only and close ½ hour after start of event.
Accessible/disabled seating is available through pechangaarenasd.com and The Pechanga Arena San Diego Box Office. When ordering accessible tickets, it is important to indicate that you require accessible seating so we can properly seat you.
- By Phone – AXS: (888) 929-7849 and request accessible tickets
- Online – Visit pechangaarenasd.com …find your event, then click on purchase tickets(you will be redirected to AXS.com to purchase your tickets), then click on “Accessible Tickets”.
- In Person – Visit The Pechanga Arena San Diego Box Office located at 3500 Sports Arena Blvd, San Diego, CA 92110 and request accessible tickets.
- Box Office Hours
- Monday – Friday: 11:00 am to 5:30 pm
- Saturday & Sunday: Closed*
*If there is an event at Pechanga Arena San Diego on Saturday or Sunday, the Box Office will open at 1pm for that evenings event only and close ½ hour after start of event.
- Box Office Hours
Lost or Stolen Tickets
Tickets are non-refundable. If your tickets are stolen or damaged, please notify the Pechanga Arena San Diego Box Office immediately. If tickets are stolen, you must provide the ticket office with a copy of the police report (the file number alone will not be accepted), including the exact locations of the seats in question. After verification by the Box Office, a seat locator will be issued. The replacement locator is subject to a charge not to exceed the face value of the stolen tickets. Tickets that are lost or misplaced will not be replaced. To avoid any problems, please be sure to keep your tickets in a safe place.
Canceled or Postponed Events
Refunds will be issued at point of purchase for any shows cancelled at the Pechanga Arena San Diego. Refunds will only be issued back to the original purchaser via the original method of payment.
Should a show postpone, the tickets purchased for the original event date will be honored on the rescheduled date. For guests who are unable to attend the rescheduled date, refunds may be requested through the original point of purchase via the original method of payment.
Will Call is located at the Box Office on the north side of Pechanga Arena San Diego. Proper identification and a credit card are required to pick up tickets. Will Call is generally available for pick up an hour and a half prior to your event unless you have made other pre-arranged plans for your Will Call tickets.
Guests wishing to purchase tickets from Pechanga Arena San Diego during a Major public on-sale should arrive 30 minutes before the on-sale start time. A representative will issue numbered wristbands which will determine the order in which purchases will be made. Please visit the individual event page for specific information regarding on-sale start times.